What's Happening at Hughes

23.06.2010
uMobility and iPhone

Features
The uMobility solution provides many valuable features:
• Mobile Desk Phone: Secure access to the enterprise for email and data applications, extends
PBX telephony services to the Mobile user regardless of wireless connectivity. Enterprise users
can dial extension numbers of their enterprise network using cell phones like they can with their
desk telephones. Users can also dial out using the enterprise network dial plan for local, national,
and international calls. Along with the Single Number Reach feature, mobile Enterprise Dialing
allows users to be always connected with the enterprise network.
• Single Number Reach (SNR): The uMobility Controller allows users to be accessible through a
single public number provided by the Strata CIX even when they are on the move and not
reachable at their desk telephone. Enterprise users, especially customer care, executives, or
sales/support engineers usually distribute their DID numbers to people, such as customers who
need to contact the enterprise users. If someone from outside of enterprise network wants to reach
an enterprise user, they will simply dial the DID number of that user and the Controller will take
care of connecting the call to the uMobility client of that enterprise user. This way an enterprise
user doesn't need to distribute their private mobile number in order to be contacted.
• Single Voice Mail for Enterprise: All unanswered inbound calls are routed through the Strata CIX
voice mail system. Business calls are left in the business voice mail not in cell voice mail, so users
have only one place to check for all business messages. Users receive an indication when a new
voice message is waiting in their enterprise voice mailbox. These voice mail indications are stored
by the uMC in case the user is offline (i.e., not registered with the Controller). As soon as the user
is registered, the uMC sends the pending indications to the client. On receiving the voice mail
indication, the user gets connected to the enterprise voice mailbox with a single click on the client
interface, allowing fast and easy access to their voice mailbox.
• Network Convergence: Use the same GUI for WiFi and Cellular telephone calls. The smartphone
client will auto-connect to the WiFi network reducing the use of cellular airtime/minutes while
increasing the use of FREE WiFi minutes.
• Seamless Handoff (HO) between WiFi and Cellular Networks: The uMobility Controller controls
seamless handoff between WiFi and cellular networks for an active call. The Controller will
automatically switch between the WiFi or cellular network and handoff whenever service quality
deteriorates during an active call. The handoff will occur with no loss of voice or delay, requiring no user intervention. (Note: for the iPhone (OS 3.1.2) the user must manually accept the handoff
between cellular and WiFi. See additional detail below.)
• Device Mobility: An active call can be moved from the smartphone to desk telephone and back
without losing the call or letting the remote party know of the change. This is useful for a user who
is leaving their desk or returning to it. The handoff will occur without loss of voice or delay.
• WiFi Interoperability: The uMobility FMC solution works over public hot spots, home WiFi, and
enterprise WiFi networks. It has been well tested with different WLAN equipment from different
manufacturers. (On public hot spots the user will need to take care of their account and login
before uMobility can be used). Benefits
The uMobility FMC solution provides many valuable benefits:
• Business Connectivity for Mobile Workers: Reach staff via one number on premise and off
campus.
Originate calls from the enterprise network. Provide coverage for telecommuters. Provide Strata
CIX telephony features such as abbreviated extension dialing, and call control.
• Reduced International Calling Costs: International calls from cell phones are routed through the
enterprise network. VoIP over WLAN calling while traveling internationally. Long distance charges
eliminated while traveling internationally. Local country SIM supported without losing enterprise
calls.
• Business Identity for Mobile Users: The user can have one device and one number to be
extremely reachable. Using one dual-mode smartphone device (WiFi and cellular), the user can
always be connected with the enterprise network and avoid missing calls. Using a business
number to contact the user protects their private mobile number from the outside world.
• Improved Productivity and Efficiency: Regardless of the location, the enterprise user will
always be accessible through the enterprise network. This facilitates timely communication
between mobile users, their enterprise network, and customers. Even when the user logs into an
enterprise network after being offline for sometime, the message waiting indication of enterprise
voice mails will be promptly delivered.
• Enterprise Cost Reduction: Cost savings result by using the enterprise WiFi network for voice
calls instead of costlier cellular minutes. Even when the user is not in the enterprise network, the
uMobility solution helps to reduce the cost by using public WiFi networks whenever available. And
if the user is in a cellular network, cost is reduced by allowing the uMobility Controller to place the
outbound call through the enterprise network, utilizing cheaper wireline long distance rates.
• Dual Mode Functions: The uMobility client for PDA and smart phones provides a single
telephone interface for VoIP and cellular calls with integrated features like contacts, call logs,
telephone features and more. The user-friendly and intuitive dialer-based interface of uMobility
allows users to make/ receive VoIP calls over WLAN and cellular networks.
• Integrated Experience: The dual mode smartphone handles both VoIP and cellular calls. The
device phone book contacts and call history functions are natively integrated with the uMobility
client resulting in a single application for all voice call related needs of the user.


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